Terms of Service & Privacy Policy

1. Introduction

Welcome to WooBeacon. By using our service, you agree to these terms. WooBeacon provides automated health monitoring for WooCommerce stores, helping you detect issues before they impact your sales.

2. Service Description

WooBeacon connects to your WooCommerce store via the WooCommerce REST API to monitor various aspects of your store's health, including:

• SSL certificate validity and security headers
• Payment gateway connectivity and functionality
• Cart and checkout process functionality
• Website performance and response times
• Plugin compatibility and potential conflicts

3. Data Collection & Privacy

Your privacy is important to us. WooBeacon collects only the data necessary to provide our monitoring service:

• Account Information: Email address, name, and payment details for billing purposes.
• Store Data: We access your WooCommerce store via read-only API access. We do not modify any data on your store.
• Monitoring Data: Health check results, performance metrics, and alert history are stored to provide you with reports and historical data.

We never share, sell, or disclose your personal data or store information to third parties, except as required by law.

4. Data Security

All data is transmitted using SSL/TLS encryption. API credentials are stored securely and encrypted at rest. We follow industry best practices for data security and regularly audit our systems.

5. Cookies & Tracking

Our website uses cookies to improve your experience:

• Essential Cookies: Required for the website to function, including language preferences and authentication.
• Analytics Cookies: Help us understand how visitors use our website (anonymous data).
• Marketing Cookies: Used to deliver relevant advertising and measure campaign effectiveness.

You can manage your cookie preferences at any time through your browser settings.

6. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing

To exercise any of these rights, contact us at [email protected].

7. Subscription & Billing

WooBeacon offers subscription-based pricing. You may cancel your subscription at any time. Refunds are available within 30 days of purchase if you're not satisfied with our service.

8. Service Availability

We strive to maintain 99.9% uptime for our monitoring service. However, we do not guarantee uninterrupted service and are not liable for any losses resulting from service interruptions or monitoring delays.

9. Limitation of Liability

WooBeacon provides monitoring and alerting services only. We are not responsible for any losses, damages, or missed sales that may occur even with our monitoring in place. Our service is a tool to help you identify issues, not a guarantee against all possible problems.

10. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes via email or through our service. Continued use of WooBeacon after changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions about these terms or our service, please contact us:

Email: [email protected]